NBC Gold – FAQs

To sign up for the Figure Skating Pass on NBC Sports Gold, click here.

NBC Sports Gold Customer Support: support@nbcsportsgold.com

What events are available with the Figure Skating Pass on NBC Sports Gold?

Live coverage of the U.S. Championships (junior and senior), ISU Grand Prix of Figure Skating Series, ISU World Championships, ISU Four Continents Championships, ISU European Championships and the ISU World Synchronized Skating Championships. Live offerings will also include the U.S. Synchronized Skating Championships (senior, junior and collegiate levels) and the U.S. Sectional Championships for figure skating (senior and junior levels) . All live events, as well as the U.S. Regional Championships (junior and senior levels) and U.S. Synchronized Sectional Championships and (senior, junior and collegiate levels), will be available on-demand.

Will NBC Sports Gold have speed skating coverage?

In addition to “Figure Skating Pass,” users will also be able to purchase the “Speed Skating Pass.” The pass will include ISU World Cup Long Track and Short Track events, World Championship events in both disciplines of Speed Skating, as well as the European Speed Skating Championships.

Will competitions be available live and on-demand? 

All events that will be available via the NBC Sports Gold “Figure Skating Pass” and “Speed Skating Pass” will be available on-demand, with certain events being available both live and on-demand as noted.

Can Figure Skating Pass subscribers access video archives?

The NBC Sports Gold Figure Skating Pass will include access to competitions dating back to September of 2017. In addition to the current season, the Figure Skating Pass will always provide access to the previous season’s content. Selected competition will be available starting July 1st.

What’s going to happen to all of the non-video content that used to be on icenetwork.com?

The editorial content found on icenetwork.com in the past will be dispersed between NBCSports.com and the U.S. Figure Skating Fan Zone website. Podcasts and non-subscription video content, i.e. Ice Desk, press conferences, backstage interviews, skating exhibitions, etc. will also now be found on the Fan Zone site.

Will video content be available outside of the United States?

For ISU events, including Skate America, NBC Sports Gold Figure Skating Pass subscribers outside of the United States will be blacked out due to media rights restrictions. For all U.S. Figure Skating domestic events, no blackout restrictions will apply.

What devices can I stream from?

NBC Sports Gold may be accessed via several different platforms. A full list can be found here.

Are events like the U.S. Adult Championships still going to be covered?

Yes, the U.S. Adult Figure Skating Championships, along with the juvenile, intermediate and novice levels at the U.S. championships and its qualifying competitions, the juvenile, intermediate, novice, adult and masters levels of U.S. Synchronized Skating and qualifying competitions, Theater on Ice and several other competitions and off-ice programming will be available on the revamped U.S. Figure Skating Fan Zone (coming early Fall 2019).

Will there still be a USFS member discount like there was with icenetwork?

U.S. Figure Skating members, and current icenetwork subscribers, will be given the opportunity to purchase the Figure Skating Pass on NBC Sports Gold for a reduced price ($10 off regular price) during the service’s launch period. Once the offering window has closed, no additional discounts will be offered.

What does “Direct to Consumer” mean?

NBC Sports Gold is available to anyone that subscribes to the product. It does not require a cable provider to authenticate the subscriber, which means anyone with a high-speed internet connection may access the subscription service.

How much does it cost and when will it be available?

The regular price will be $59.99. The pass launched July 1.

Will there be commentary on the stream?

The majority of events will be streamed without commentators, using natural sound from the host arena. Some events, like the senior level of the U.S. Figure Skating Championships will have commentators.

Will current icenetwork Season Pass subscribers need to create a new account on NBC Sports Gold?

Current icenetwork subscribers received an email this summer with instructions on how to create an NBC Sports Gold account. Users who signed up for auto-renewal on icenetwork just needed to ensure that their payment information is update to date by May 21st in order to be auto-renewed. If you have questions or issues with your auto-renewal, please contact NBC Sports Gold customer support at support@nbcsportsgold.com.

What will happen to video archives prior to the 2017-18 season?

The new NBC Sports Gold subscription service will offer access to the past year of events, for senior and junior level competitions. The new U.S. Figure Skating Fan Zone, which will have free access to novice, intermediate and juvenile level competitions, and more, will archive footage for two seasons. For access to individual skater/team performances at specific events beyond these two archives, you may purchase downloadable events at usfigureskatingdigital.com. If the video you are looking for is not available, please email U.S. Figure Skating’s video production department at video@usfigureskating.org.

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